Cookie, GDPR and Privacy Policy
Privacy Policy – Collection and Use of Personal Data
Processing of Personal Data – Contact Information
When you make a purchase from Sakana / Zoë Escher, you provide us with certain personal information. This may include:
- Your name / company name
- Your address
- Your email address
- Your phone number
- Your CVR number
- Your payment information
We process this information in order to complete your purchase. This is necessary for us to fulfil our part of the transaction.
Under Danish law, accounting records must be kept for 5 years. After this period, the information will be deleted.
If you have requested delivery, we will share the necessary information with our delivery providers, PostNord and DAO. This may include your name, address, phone number, and email address. The information is shared only for the purpose of delivering your order.
Processing of Personal Data – Consent
If you have selected the option “Yes, I consent to being contacted by email with newsletters or offers”, we will process your email address and information about your purchases.
We will keep this information for as long as it is relevant. In practice, this means until you tell us that you no longer wish to receive emails from us.
You can withdraw your consent at any time.
You can do this by using the unsubscribe link at the bottom of our emails. You can also contact us at info@sakana.dk and let us know that you no longer wish to receive newsletters and offers.
Data Security
Whether we process your personal data to fulfil a contract or based on your consent, we will always handle your information securely and confidentially.
We process personal data in accordance with applicable legislation, including the General Data Protection Regulation (GDPR) and the Danish Data Protection Act.
Your information will only be used for the purpose for which it was collected.
It will be deleted when that purpose has been fulfilled or is no longer relevant.
We use third-party service providers to process:
- Payment information – Nets and Teller
- Purchases – Simplero and QuickPay
- Email newsletters – Campaign Monitor
We have data processing agreements with these providers. This helps ensure that they comply with applicable rules for protecting your personal data.
Access, Objection, Correction, Data Portability and Deletion
You can contact us at any time to find out what personal information we hold about you.
Please contact:
Sakana / Zoë Escher
CVR-nr. 32227392
Meklenborggade 2, 4 th
2300 Copenhagen S
E-mail: info@sakana.dk
You can also contact our data protection representative directly:
Sakana / Zoë Escher
CVR-nr. 32227392
Meklenborggade 2, 4 th
2300 Copenhagen S
E-mail: info@sakana.dk
If any of the information we hold about you is incorrect, you can ask us to correct it.
You also have the right to receive your information in a commonly used format. This is known as data portability.
If you would like us to correct your information or provide it to you in a portable format, please contact us at the email address above.
If you no longer want us to process your personal data, you can ask us to delete it. You can also ask us to restrict how we process your personal data.
Please send your request to the email address above.
Your information will be deleted 6 months after you have received your order. This does not include your email address if you have consented to its use for newsletters and offers.
You can withdraw your consent to the use of your email address at any time. Simply use the unsubscribe link included in each newsletter.
Cookie
To help our website work as well as possible, we sometimes place small data files called cookies on your computer or device. Most websites do this.
What Are Cookies?
A cookie is a small text file that a website stores on your computer or mobile device when you visit the site.
Cookies allow the website to remember your actions and preferences for a certain period of time. This may include your login details, language, font size, and other display preferences.
This means you do not have to enter your preferences every time you visit the website or move from one page to another.
How We Use Cookies
We use cookies to make your experience on our website as good as possible. We also use them to show relevant advertising and measure website traffic.
Campaign Monitor is a service used to send newsletters. It tracks information about your purchases. If you subscribe to our newsletter, this helps us send you newsletters that are relevant to you.
Facebook allows us to show relevant ads on Facebook to people who have visited our webshop.
How to Delete Cookies
You can control and delete cookies whenever you wish. You can find more information at aboutcookies.org.
You can delete cookies that are already stored on your computer. Most browsers also allow you to prevent cookies from being stored.
If you choose to disable cookies, you may need to adjust some settings manually each time you visit a website. Some services and features may also not work as intended.